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SKIN COACH TERMS OF SERVICE

Effective Date: October 20, 2026
Last Updated: October 20, 2026
Service Operator: Liyang Ge
Contact Email: miaoyangcomp@gmail.com
Website: https://myskincoach.app

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of Skin Coach, including our website, application, software, artificial intelligence features, skincare coaching tools, product and ingredient analysis features, progress tracking tools, subscription plans, reports, and related services (collectively, the "Service").

The Service is operated by Liyang Ge ("we," "us," or "our").

By creating an account, accessing the Service, purchasing a subscription, uploading content, or otherwise using the Service, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree, you must not access or use the Service.

If you use the Service on behalf of another person or an organization, you represent that you have authority to accept these Terms on their behalf.

These Terms should be read together with our Privacy Policy and any additional terms or disclosures presented when you use specific features or purchase a subscription.

2. Nature and Purpose of the Service

Skin Coach is a software-based skincare education, organization, and personal tracking service. Its features may include:

  • Personalized skincare routine suggestions.
  • AI-generated explanations of skincare ingredients and products.
  • Organization of skincare products and routines.
  • General information about skincare concerns.
  • Progress tracking, check-ins, charts, and optional photo comparisons.
  • AI-generated summaries and reports.
  • Habit tracking and reminders.
  • Subscription-based access to additional features.

The Service is intended to help users organize information, explore skincare options, and make more informed personal decisions. It is not a substitute for professional medical care.

We may add, modify, restrict, suspend, or discontinue features as permitted by applicable law. We do not guarantee that every feature will remain available indefinitely or that the Service will be compatible with every device, operating system, browser, or third-party service.

3. Important Medical and Skincare Disclaimer

THE SERVICE IS NOT A MEDICAL SERVICE AND DOES NOT PROVIDE MEDICAL DIAGNOSES OR TREATMENT.

Skin Coach is not a dermatologist, physician, pharmacist, or other licensed healthcare professional. The Service does not establish a doctor-patient relationship or any other professional healthcare relationship between you and us.

All information, assessments, explanations, suggestions, routines, ingredient reviews, image interpretations, reports, and other outputs generated by the Service are provided for general informational and educational purposes only.

The Service is not intended to diagnose, treat, cure, prevent, or definitively identify any disease, medical condition, infection, allergic reaction, or other health condition.

In particular:

  1. Any AI-generated interpretation of a photograph or description of your skin is an estimate, not a medical finding.
  2. The Service may fail to recognize a concern, misinterpret a visible feature, or incorrectly identify the significance of a skin change.
  3. Product and ingredient recommendations may be unsuitable for your individual circumstances, including your allergies, sensitivities, medical history, pregnancy status, medication use, or other personal factors.
  4. Ingredient explanations may be incomplete, outdated, or based on information that does not apply to a particular formulation or product.
  5. Progress charts and before-and-after comparisons do not establish that a product, ingredient, habit, or routine caused a change in your skin.
  6. A lack of warnings or identified concerns must not be interpreted as confirmation that a product or skin condition is safe.

You are solely responsible for deciding whether and how to use information provided by the Service, subject to any rights and protections that cannot legally be excluded.

You should consult a qualified healthcare professional when you need individualized medical advice. Seek prompt medical attention for severe, persistent, worsening, or unexplained symptoms. Stop using a product if you experience a suspected adverse reaction and seek appropriate medical advice. For severe allergic reactions, difficulty breathing, or other emergencies, contact emergency services.

Never delay seeking medical care because of information, reassurance, or an apparent lack of concern generated by the Service.

4. No Guarantee of Results

Skincare outcomes vary significantly between individuals. Results may depend on factors outside the Service's knowledge or control, including genetics, environment, hormones, age, underlying health conditions, medication use, product formulation, product authenticity, consistency of use, and individual skin responses.

We do not promise or guarantee:

  • Clearer, smoother, healthier, or otherwise improved skin.
  • The prevention or elimination of acne, pigmentation, wrinkles, irritation, or other concerns.
  • That a recommended routine will be effective or appropriate for you.
  • That any product will produce a particular result.
  • That progress tracking will accurately represent your skin condition.
  • That AI-generated recommendations will be accurate, complete, current, or free of error.
  • That use of the Service will save you money, time, or the need to purchase other products.

Testimonials, examples, illustrations, or progress reports displayed by us or other users do not guarantee that you will experience similar results.

5. Artificial Intelligence and Automated Outputs

The Service may use artificial intelligence, machine learning, image-processing systems, language models, and third-party technology providers to generate content and recommendations.

You acknowledge that AI systems can produce incorrect, misleading, inconsistent, incomplete, or fabricated information. They may misunderstand your inputs, overlook relevant context, misidentify ingredients, or generate suggestions that are unsuitable for your circumstances.

AI-generated outputs are not necessarily reviewed or approved by a qualified healthcare professional. Unless expressly stated otherwise, no human professional has verified the accuracy of an individual recommendation.

You agree not to treat an AI-generated output as the sole basis for a medical, health, safety, or other high-consequence decision.

You should independently verify material information, particularly ingredient lists, product instructions, contraindications, warnings, and other safety information, using reliable sources and the product manufacturer's current labeling.

We may change the AI models, prompts, processing methods, providers, or other technical systems used by the Service. Such changes may affect the form, accuracy, availability, or consistency of outputs.

We do not guarantee that an AI-generated response will be unique, reproducible, or identical when the same question is submitted more than once.

6. Skin Photographs and Image-Based Features

You may upload photographs of your face or skin for private progress tracking and side-by-side comparisons. The current application does not send uploaded photo files to AI for analysis. Optional photographs may be included in a PDF you download; you control any subsequent sharing. Any future AI-assisted image feature would require updated disclosures and any legally required separate consent before activation.

Photographs may not accurately represent your skin because of lighting, camera quality, distance, filters, makeup, image compression, facial expression, or other conditions. Images may also contain features that an AI system cannot reliably interpret.

You understand and accept that:

  • Image-based outputs are estimates and may be inaccurate.
  • A photograph cannot reliably establish every aspect of your skin health.
  • Visual differences between photographs do not necessarily represent actual improvement or deterioration.
  • The Service may not detect a serious skin condition, infection, allergic reaction, or other concern.
  • You should not use the Service to determine whether a mole, lesion, growth, or other potentially concerning feature is harmless.

You should not upload photographs containing another person unless you have the necessary authority and permissions. Do not upload intimate images, images of minors, or images of other individuals without a legitimate reason and appropriate authorization.

The collection, processing, storage, retention, disclosure, and deletion of photographs and related personal information are described in our Privacy Policy. We will handle this information in accordance with applicable law and our stated privacy practices.

7. Product and Ingredient Information

The Service may analyze product names, ingredient lists, labels, product descriptions, or other information supplied by you or obtained from available sources.

We do not guarantee that ingredient information is complete, authentic, current, or applicable to every version of a product. Formulations may vary by country, manufacturer, product version, or production date.

We are not responsible for changes made by manufacturers, inaccurate third-party listings, counterfeit products, incomplete packaging information, discontinued formulations, or product information that we cannot independently verify.

Ingredient compatibility suggestions and routine assessments are informational only. They do not guarantee that ingredients can safely or effectively be used together by every individual.

You are responsible for reviewing the actual product label, following manufacturer instructions, checking relevant warnings, and obtaining professional advice when appropriate.

The Service does not guarantee that any product is safe merely because it appears in your inventory, is analyzed by the Service, or is included in a suggested routine.

Unless expressly stated otherwise, we do not manufacture, sell, endorse, or warrant third-party skincare products and are not responsible for their quality, safety, availability, authenticity, or performance.

8. Your Account and Eligibility

You must provide accurate and reasonably current information when creating an account and using the Service.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account, except to the extent applicable law provides otherwise.

You agree to:

  • Keep your account information accurate.
  • Use a strong password and protect your login credentials.
  • Notify us promptly if you suspect unauthorized access.
  • Avoid sharing your account in a way that violates your subscription terms.
  • Avoid impersonating another person or misrepresenting your identity.
  • Avoid creating accounts for unlawful or deceptive purposes.

You must be at least 18 years old to create an account and use the Service unless we expressly provide an alternative arrangement that complies with applicable law.

We may request reasonable information to verify account ownership, investigate suspected fraud, or protect the security of the Service.

We are not responsible for losses arising from your failure to protect your account, except where responsibility cannot legally be excluded.

9. Acceptable Use

You may use the Service only for lawful, personal purposes and in accordance with these Terms.

You must not:

  1. Use the Service for unlawful, fraudulent, abusive, or deceptive purposes.
  2. Attempt to gain unauthorized access to our systems, accounts, databases, or infrastructure.
  3. Interfere with the operation, security, or availability of the Service.
  4. Upload malicious code, malware, or content intended to compromise systems.
  5. Scrape, harvest, or systematically extract data from the Service without our written authorization.
  6. Reverse engineer, decompile, or attempt to discover source code, model parameters, or proprietary systems, except where applicable law expressly permits such activity.
  7. Circumvent subscription limits, access controls, usage restrictions, or security measures.
  8. Use automated means to abuse, overload, or manipulate the Service.
  9. Misrepresent AI-generated outputs as professional medical findings or verified clinical conclusions.
  10. Use the Service to make decisions about another person's health without appropriate authority and safeguards.
  11. Upload content that infringes another person's rights or violates applicable law.
  12. Resell, sublicense, or commercially exploit the Service without our written permission.

We may investigate suspected violations and take reasonable measures to protect the Service, users, and third parties.

10. User Content and Ownership

"User Content" means photographs, text, product information, routine details, check-ins, feedback, and other material that you submit to the Service.

As between you and us, you retain whatever ownership rights you hold in your User Content.

You represent that you have the rights and permissions necessary to submit your User Content and authorize its processing as described in these Terms and our Privacy Policy.

You grant us a limited, non-exclusive, worldwide license to host, store, reproduce, transmit, modify as technically necessary, and process your User Content solely to the extent reasonably necessary to operate, secure, maintain, and provide the Service, comply with legal obligations, and perform other purposes disclosed to you and authorized by law.

This license ends when the relevant content is deleted or your account is closed, except to the extent that retention is reasonably necessary for backups, security, dispute resolution, legal compliance, or other lawful purposes disclosed in our Privacy Policy.

We will not claim ownership of your personal photographs merely because you upload them.

We will not use identifiable skin photographs or personal skincare records for public advertising, public sharing, or AI model training unless the applicable use is separately disclosed and we have obtained any consent or authorization required by law.

You understand that processing your content may involve third-party infrastructure or AI service providers acting on our behalf. Details of such processing, including any applicable limitations and retention practices, will be described in our Privacy Policy.

11. Intellectual Property

The Service, including its software, design, branding, user interface, documentation, text, graphics, and underlying technology, is owned by or licensed to us and is protected by applicable intellectual property laws.

Subject to these Terms and any applicable subscription limits, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended personal purposes.

Except as permitted by law or expressly authorized by us, you may not copy, distribute, modify, sell, lease, publicly display, or create derivative works from our proprietary materials.

You retain rights in your original User Content. However, you may not use our branding, proprietary materials, or Service outputs in a manner that falsely implies our endorsement or violates another person's rights.

Feedback, suggestions, and feature requests you voluntarily provide may be used by us to improve the Service without compensation or obligation to you, provided that this does not override your rights in personal information or other rights that cannot legally be waived.

12. Subscription Plans and Feature Limits

The Service may offer free and paid subscription plans, including Free, Plus, and Premium plans.

The features, usage limits, pricing, and availability of each plan will be presented in the Service or at checkout. These details may change over time, subject to applicable law and any commitments already made to you.

Paid plans may include different limits for AI usage, product inventory, skincare goals, photographs, progress check-ins, reports, historical charts, or other features.

Unless expressly stated otherwise:

  • Free features are available only within their displayed usage limits.
  • Paid features are available only while the relevant subscription is active and in good standing.
  • Usage limits may be subject to reasonable technical, security, or anti-abuse safeguards.
  • Unused usage allowances do not automatically carry over between billing periods.
  • Certain features may be temporarily unavailable because of maintenance, technical problems, third-party outages, or other operational circumstances.

We may introduce, modify, or retire subscription features in accordance with applicable law. We will not use this provision to remove statutory consumer rights or disregard specific contractual commitments.

13. Billing, Automatic Renewal, and Payment Authorization

Paid subscriptions are billed in advance on the billing schedule displayed at checkout.

By purchasing a subscription, you authorize us and our payment processor to charge the applicable subscription price, taxes, and other amounts clearly disclosed to you at checkout using your selected payment method.

If your subscription is described as recurring, it will automatically renew at the end of each billing period unless you cancel before renewal, subject to applicable law.

Before completing your purchase, you should review the displayed price, billing interval, trial terms if any, renewal terms, and cancellation instructions.

You are responsible for ensuring that your payment information is accurate and that your payment method remains valid.

If a payment fails, we may retry the payment or suspend access to paid features until payment is successfully completed, subject to applicable law and any notice requirements.

We may use third-party payment processors, including Stripe, to process transactions. Your payment may be subject to the payment processor's own terms and privacy practices.

We do not store full payment card numbers or security codes unless expressly disclosed and lawfully supported by our payment infrastructure. The actual payment information we receive and retain will depend on our payment provider and configuration.

14. Cancellation, Refunds, and Consumer Rights

You may cancel your subscription through the cancellation method provided in your account or by contacting us at miaoyangcomp@gmail.com.

Unless otherwise stated at checkout, cancellation will prevent future renewals and paid access will continue until the end of the current paid billing period.

Cancellation does not automatically generate a refund for a partially used billing period.

Except where required by law or expressly stated in a separate refund policy, payments for commenced billing periods are generally non-refundable. However, nothing in these Terms removes any refund, cancellation, chargeback, or other rights that apply under mandatory consumer protection laws.

Where required by law, we will provide applicable cancellation rights, required disclosures, copies of agreements, and refunds or other remedies.

If you believe you have been charged incorrectly, contact us promptly at miaoyangcomp@gmail.com with relevant transaction details. We may ask for reasonable information to investigate the issue.

Any promotional offer, free trial, discounted subscription, or introductory price will be subject to the terms disclosed when you accept that offer.

If a free trial converts to a paid subscription, we will disclose the applicable price, renewal schedule, and cancellation terms as required by law.

15. Taxes and Pricing Changes

Prices, billing intervals, and applicable taxes will be disclosed at checkout.

Where required, taxes will be calculated and collected according to applicable law.

We may change subscription prices prospectively. If a price change affects an existing subscription, we will provide notice and obtain any consent required by law. Where required, you will have an opportunity to cancel before the new price takes effect.

A price change will not retroactively alter a payment already completed unless permitted by law.

16. Third-Party Services and External Content

The Service may rely on third-party services, including cloud hosting providers, authentication services, AI providers, analytics tools, payment processors, email providers, and other infrastructure.

We do not control every aspect of these third-party services and cannot guarantee their uninterrupted availability, security, accuracy, or performance.

Your use of a third-party service may be governed by that provider's separate terms and privacy policy.

To the fullest extent permitted by law, we are not responsible for independent acts or omissions of third parties that are outside our reasonable control. This provision does not exclude responsibility for our own conduct where such responsibility cannot legally be excluded.

External links, product information, or third-party materials may be provided for convenience. Their inclusion does not necessarily constitute an endorsement, guarantee, or verification by us.

17. Availability, Maintenance, and Technical Issues

We aim to maintain a useful and reliable Service but do not guarantee that it will be available at all times or operate without interruption, delay, error, or defect.

The Service may be unavailable or impaired because of scheduled maintenance, emergency maintenance, software defects, infrastructure failures, network interruptions, security incidents, third-party outages, or events beyond our reasonable control.

We may suspend some or all features where reasonably necessary to maintain security, investigate misuse, comply with law, or protect users and our systems.

We may update, replace, or discontinue technical components of the Service. We will take reasonable steps where appropriate to minimize disruption, but we do not guarantee uninterrupted access to every feature or historical record.

We are not responsible for failures caused solely by circumstances outside our reasonable control, subject to applicable law and the limitations set out in these Terms.

18. Data, Backups, and Account Deletion

We use technical and organizational measures intended to protect the information handled by the Service. However, no internet-connected service or storage system can be guaranteed completely secure.

You acknowledge that technical failures, unauthorized activity, software errors, or other events may affect the availability, integrity, or accessibility of information.

You should retain copies of any information or reports that you need for your own records. The Service should not be treated as your sole permanent record of skincare information.

You may request account deletion using the controls available in the Service or by contacting miaoyangcomp@gmail.com.

Deletion and retention will be handled in accordance with our Privacy Policy and applicable law. Some information may remain temporarily in backups, security records, transaction records, or other systems where retention is reasonably necessary or legally required.

The current account-deletion action attempts to cancel linked subscriptions before removing stored files and application records and then the account identity. It is a multi-step process; earlier actions are not rolled back if a later step fails. It does not delete device downloads, Stripe invoices/customer records or provider logs. Review required: Reliable cleanup of all product-history rows, concurrent writes and nested folders, and a disposable-account deletion test remain unresolved; see the draft Privacy Policy for these limitations.

We do not promise immediate or complete removal from every backup system unless our actual technical processes and applicable law support that promise.

For information about what personal information we collect, why we collect it, how it is shared, and how to exercise privacy rights, please review our Privacy Policy.

19. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES, REPRESENTATIONS, AND CONDITIONS THAT MAY OTHERWISE BE IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SATISFACTORY QUALITY.

We do not warrant that:

  • The Service will meet every user's expectations or requirements.
  • AI-generated information will be accurate, complete, reliable, or suitable for a particular purpose.
  • Any skincare routine, product suggestion, ingredient explanation, or progress analysis will be effective or safe for every user.
  • The Service will be uninterrupted, error-free, or free from harmful components.
  • All information supplied by users, third parties, manufacturers, or external sources will be accurate or current.
  • Data will never be lost, corrupted, delayed, or inaccessible.
  • Every defect will be corrected within a particular timeframe.

Nothing in this section excludes a warranty, condition, representation, or statutory protection that cannot legally be excluded or limited.

20. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LIYANG GE, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSSES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, DATA, OR EXPECTED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR LOSSES ARISING FROM YOUR RELIANCE ON AI-GENERATED CONTENT, SKINCARE SUGGESTIONS, PRODUCT OR INGREDIENT INFORMATION, IMAGE INTERPRETATIONS, OR PROGRESS TRACKING, INCLUDING LOSSES ARISING FROM DECISIONS YOU MAKE ABOUT PRODUCTS OR ROUTINES BASED ON THAT INFORMATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR LOSSES CAUSED BY INACCURATE USER INPUTS, INCORRECT THIRD-PARTY INFORMATION, THIRD-PARTY PRODUCT FORMULATIONS, MISUSE OF PRODUCTS, FAILURE TO FOLLOW PRODUCT LABELS, OR FAILURE TO SEEK APPROPRIATE PROFESSIONAL ADVICE, except to the extent such losses result from our own conduct for which liability cannot legally be excluded.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(a) the total amount you paid directly to us for the Service during the twelve months immediately preceding the event giving rise to the claim; or

(b) CAD $100.

This limitation applies to all claims collectively, whether based on contract, tort, negligence, statute, or another legal theory, to the extent permitted by applicable law.

The limitations in this section apply only to the extent they are lawful and enforceable in the circumstances. They do not exclude or limit liability for fraud, intentional misconduct, or any other liability that applicable law prohibits us from excluding or limiting. They do not override mandatory consumer rights or any non-waivable remedies available to you.

Nothing in these Terms prevents you from exercising a statutory right or seeking a remedy that the law does not permit us to exclude.

21. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Liyang Ge and its owners, directors, officers, employees, and contractors against third-party claims, liabilities, damages, and reasonable legal expenses arising directly from:

  • Your unlawful use of the Service.
  • Your material violation of these Terms.
  • Your infringement of a third party's intellectual property, privacy, or other legal rights.
  • Content you submit that you did not have the right to submit.
  • Your fraudulent conduct or intentional misuse of the Service.

This obligation applies only to the extent that the relevant claim results from your conduct. It does not require you to indemnify us for our own negligence, wrongdoing, breach of law, or other liability where such an obligation would be unlawful or unenforceable.

We will provide reasonable notice of an indemnifiable claim where practicable. You may not settle a claim in a manner that imposes liability or an admission of wrongdoing on us without our written consent.

22. Suspension and Termination

You may stop using the Service at any time and may request account deletion as described in these Terms and our Privacy Policy.

We may suspend, restrict, or terminate access to all or part of the Service where reasonably necessary because of:

  • A material violation of these Terms.
  • Suspected fraud, abuse, or unlawful activity.
  • A security risk affecting the Service or its users.
  • A legal or regulatory requirement.
  • Failure to pay amounts properly due.
  • Circumstances that make continued operation of the Service impracticable.

Where reasonable and appropriate, we will provide notice and an opportunity to address the issue before taking action. We may act immediately when necessary to protect users, prevent harm, or comply with law.

If we discontinue a paid feature or terminate your access for reasons unrelated to your breach, any applicable refund or other remedy will be handled in accordance with our disclosed policies and applicable law.

Termination does not affect provisions that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, liability limitations, indemnification, dispute resolution, and accrued payment obligations, subject to applicable law.

23. Changes to the Service or These Terms

We may update these Terms to reflect changes in the Service, our business operations, applicable law, or other legitimate needs.

We will update the "Last Updated" date when we make revisions. Where a change is material, we will provide notice through the Service, by email, or through another reasonable method where appropriate and as required by law.

Where applicable law requires renewed consent, we will obtain it.

If you do not agree to a revised version of these Terms, you should stop using the affected Service and cancel any subscription as appropriate. Any rights you have under applicable law remain unaffected.

Changes will not retroactively eliminate rights or remedies that have already accrued unless permitted by law.

24. Privacy and Personal Information

Your use of the Service is also governed by our Privacy Policy, available at Privacy Policy.

The Privacy Policy should explain, in clear language, what information we collect, including account information, skincare records, photographs, usage information, and payment-related information; why we collect it; which service providers receive it; how long it is retained; and how users may exercise their applicable privacy rights.

By using features that require personal information, you acknowledge that we will handle that information in accordance with the Privacy Policy and applicable law.

Where separate consent is required for sensitive information, photographs, new purposes, or particular disclosures, we will seek that consent through an appropriate process.

Nothing in these Terms constitutes blanket consent to any collection, use, or disclosure of personal information that is not adequately described or legally authorized.

25. Disputes and Informal Resolution

If you have a concern, complaint, or dispute regarding the Service, please first contact us at miaoyangcomp@gmail.com and provide enough information for us to understand the issue.

We will make reasonable efforts to review and resolve concerns through our normal support process.

Nothing in this section prevents you from contacting a regulator, exercising a statutory right, initiating a valid legal proceeding, or using any dispute-resolution mechanism that cannot legally be waived.

We will not require you to waive a non-waivable right or remedy as a condition of raising a complaint with us.

26. Governing Law and Jurisdiction

These Terms are governed by the laws of Ontario, Canada, together with applicable federal laws of Canada, without displacing mandatory consumer protection, privacy or other laws that apply to you and cannot legally be waived.

Subject to applicable law, disputes relating to these Terms or the Service may be brought before the courts with jurisdiction in Ontario, Canada.

This section does not prevent a consumer from relying on mandatory laws or bringing proceedings in a forum where applicable law grants that right.

Review required before final acceptance: The operator must confirm that Ontario is consistent with the business's actual operating location. This draft does not establish that fact.

27. General Provisions

Severability. If a provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

No waiver. A failure or delay in exercising a right under these Terms does not waive that right.

Assignment. You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise. We may transfer these Terms as part of a legitimate corporate restructuring, merger, acquisition, or transfer of the Service, subject to applicable law and any required notice or consent.

Entire agreement. These Terms, together with the Privacy Policy and any additional terms expressly incorporated into them, constitute the agreement between you and us concerning the Service, subject to any mandatory rights or obligations imposed by law.

No third-party rights. Except where expressly stated or required by law, these Terms do not create enforceable rights for persons who are not parties to them.

Electronic communications. You agree that we may provide service-related notices electronically where permitted by law. You are responsible for keeping your contact information current and reviewing important notices.

Interpretation. Headings are provided for convenience and do not affect interpretation. Words such as "including" mean "including without limitation" unless the context requires otherwise.

28. Contact Information

For questions about these Terms, account issues, billing concerns, or complaints, contact:

Operator: Liyang Ge
Email: miaoyangcomp@gmail.com
Website: https://myskincoach.app

We encourage users to contact us directly so that we can understand and address their concerns.


End of Terms of Service